Your privacy and data protection matter
This Privacy Policy explains how Surya Cabs collects, uses and protects your personal information while you use our services, website and booking platform.
Last updated: August 2026
Information we collect
Personal information
We may collect your name, mobile number and email address during signup, login, booking or customer support communication.
Booking details
Trip date, pickup point, drop location, passenger details, booked seat information and rental distance estimates may be stored for operational and service purposes.
Payment information
Payments are processed securely through trusted payment gateways. Surya Cabs does not store full debit card, credit card, UPI PIN or banking credentials.
Device and usage data
We may collect basic technical information such as browser type, device type, IP address, session activity and website usage for security and service improvement.
How we use your information
Booking and travel updates
Your information helps us confirm rides, manage bookings and send booking, payment, cancellation or travel updates by SMS, phone, email or WhatsApp.
Service improvements
Usage data helps us improve routes, website performance, support systems, safety checks and overall customer experience.
Legal and safety compliance
Some data may be used to comply with applicable laws, resolve disputes, prevent fraud, maintain service security and meet operational requirements.
Data security
Protected and secure
We use secure servers, access controls, session protection and verified payment gateways to help protect user information from unauthorised access, misuse or disclosure.
Cookies and tracking
Browser cookies
Our website may use cookies or similar technologies to improve performance, maintain login sessions and remember preferences. You can manage cookies from your browser settings.
Your rights
Access and updates
You can request access, updates or corrections to your personal information by contacting our privacy team.
Data removal
You may request account deletion or removal of your personal data, subject to legal, safety, payment, booking and record-keeping requirements.
Policy updates
Latest version
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
Privacy contact
- Privacy & data requests
- privacy@suryacabs.com
- General enquiries
- hello@suryacabs.com
- Phone / WhatsApp
- +91 95990 40360